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Privacy notice for CHASR AI.

Taylor Torrington Inc is the responsible party for personal information processed through CHASR AI, the online debt-collection service of Taylor Torrington Inc, a South African firm of attorneys. Notice version [to be confirmed], published [to be confirmed].

Last updated 17 September 2026

The notice

[to be confirmed]

Information about people who owe money

Businesses that instruct Taylor Torrington Inc give the firm information about the people and businesses that owe them money: names, contact details, invoices, amounts and payment history. The firm uses it to collect those debts for the business that instructed it. The legal basis, how long information is kept and your rights are set out in the notice above.

Automated steps and where a person decides

Automation, including AI models, reads the documents a business hands over, sends routine emails from approved templates (an AI model may add a short paragraph of context, which is checked before sending), reads and sorts the replies of the people who owe money, such as a dispute, a payment claim or a proposed payment plan, and checks proposed payment arrangements against the business’s limits. A person at Taylor Torrington Inc deals with anything outside those limits, every dispute and concern, and any step that needs an attorney.

To make representations about a decision, choose “Something isn’t right” in your account view or contact the firm.

Where information is processed

Hosting, email delivery and AI model providers process information for CHASR AI, and some of them may do so outside South Africa. Which providers, in which countries and on what basis are set out in the notice above.

Cookies and measurement on this website

The public pages set no advertising or tracking cookies and load no third-party trackers. Signing in sets a session cookie, and confirming access on the resolve page sets a verification cookie; both are needed to provide the service.

To keep the pages fast, the site records page-speed measurements (for example, how long the main content took to appear) with the page address, without cookies and without your IP address.

PAIA manual and Information Officer

PAIA manual: [to be confirmed]

The Information Officer’s details are published here once the officer is registered with the Information Regulator.

Questions and complaints

Contact Taylor Torrington Inc about your information or to make a complaint.