Skip to content

Demonstration environment

About CHASR AI and Taylor Torrington Inc.

CHASR AI is the online debt-collection service of Taylor Torrington Inc, a South African firm of attorneys. Taylor Torrington Inc is an incorporated attorneys' practice regulated by the Legal Practice Council. Attorneys of Taylor Torrington Inc run and supervise each collection; automation handles the routine steps.

Last updated 19 September 2026

What CHASR AI does

  • Organises the invoices and documents a business hands over, with missing details clearly flagged.
  • Contacts the people who owe money by email, and works through obstacles such as a missing document or a request for more time.
  • Agrees payment arrangements only within the instalment and settlement limits the business sets.
  • Pauses collection when a dispute needs review, and stops reminders once a payment is confirmed.
  • Shows the business verified payments, agreed arrangements and the decisions that need it.

It is for documented, undisputed business debts before any court proceedings. Pricing and eligibility.

How a collection runs

  1. The business uploads its invoices and documents and reviews the organised handover, with missing details flagged. Documented, undisputed debts under 6 months overdue can be handed over.
  2. Once the business authorises the handover, CHASR AI emails the people who owe money from approved templates that name Taylor Torrington Inc and the business and say they are automated: at most 4 chasing emails in any 30 days, at least 3 days apart, between 07:00 and 19:00, Monday to Saturday, and never on Sundays or South African public holidays.
  3. A dispute pauses chasing on the disputed invoices while the business gives its side. A claim that the debt was paid pauses chasing while the payment is checked against the bank account; a screenshot never counts as payment. A complaint pauses all contact and goes to an attorney.
  4. A payment plan or settlement within the limits the business set is agreed; anything outside them goes to the business to decide, or, if the business chose this, is declined with an offer its limits allow.
  5. If nobody has responded by day 42, or nothing has been paid or agreed 120 days after first contact, a person at Taylor Torrington Inc reviews the account.
  6. A verified payment that clears the balance closes the account and stops every reminder.

What the automation does and where a person decides

Automation, including AI models, reads the documents a business hands over, sends routine emails from approved templates (an AI model may add a short paragraph of context, which is checked before sending), reads and sorts the replies of the people who owe money, such as a dispute, a payment claim or a proposed payment plan, and checks proposed payment arrangements against the business’s limits. A person at Taylor Torrington Inc deals with anything outside those limits, every dispute and concern, and any step that needs an attorney. The business decides on offers outside the limits it set.

Who is responsible

CHASR AI is a service of Taylor Torrington Inc, attorneys, registration no. 2018/065247/21 (South Africa).

Directors
Kyle Torrington
Regulator
Legal Practice Council
Phone
[to be confirmed]
Email
[to be confirmed]

Legal information · Contact the firm

If you were contacted about a debt

Resolve an account to see the account, pay, propose a payment plan or tell the firm something is wrong.

Check that this is genuine. Find Taylor Torrington Inc in the Legal Practice Council’s practitioner search and phone the firm on a number you look up yourself, not one given in a message.

Taylor Torrington Inc acts for the business that says you owe it money and cannot give you legal advice. For independent help, contact Legal Aid South Africa.