Paid when you get paid.
Pricing: a success fee on money recovered.
CHASR AI, the online debt-collection service of Taylor Torrington Inc, a South African firm of attorneys, charges no setup fee and no monthly subscription. The creditor client pays a success fee on money actually recovered: 10% + VAT (11.5% incl. VAT) for handovers of fewer than 500 debts, or 5% + VAT (5.75% incl. VAT) for handovers of 500 or more debts. It covers pre-litigation collection of undisputed debts.
Last updated 17 September 2026
Success fees, excluding and including VAT
| Handover | Excl. VAT | VAT (15%) | Incl. VAT |
|---|---|---|---|
| Standardfewer than 500 debts · minimum debt R500 | 10% | 1.5% | 11.5% |
| Bulk500 or more debts · minimum debt R100 | 5% | 0.75% | 5.75% |
Percentages of the money actually recovered, charged to the creditor client.
Standard handover
1–499 debts10%+ VAT of money recovered
11.5% incl. VAT
- Fewer than 500 debts per handover
- Minimum individual debt of R500
- Fee applies to actual receipts, including partial payments
- Dashboard, updates and authorised arrangements
Bulk handover
500+ debts5%+ VAT of money recovered
5.75% incl. VAT
- 500 or more debts per handover
- Minimum individual debt of R100
- Based on handover volume, not business size
- Bulk file checks and individual exception handling
See what the fee looks like.
An illustration based on a verified receipt, with the VAT on the fee shown separately.
- Confirmed recovery
- R10,000.00
- Standard success fee · 10% + VAT
- R1,000.00
- VAT on the fee
- R150.00
- Fee including VAT
- R1,150.00
- After the fee and VAT
- R8,850.00
The fee is on the money received, not the amount originally handed over.
A few things to know.
Who pays the fee, and what is it calculated on?
The creditor client pays a success fee on money actually recovered: 10% + VAT (11.5% incl. VAT) for handovers of fewer than 500 debts, or 5% + VAT (5.75% incl. VAT) for handovers of 500 or more debts. It is calculated on the verified amount received, covers pre-litigation collection of undisputed debts, and is billed by Taylor Torrington Inc.
Which accounts can I hand over?
CHASR AI takes documented, undisputed debts under 6 months overdue, subject to the minimum balance for your handover. Disputed claims and litigation are outside the service.
What if a customer pays only part of the debt?
The agreed percentage applies only to the verified amount received. A promise to pay does not count as a recovery.
Does a small business qualify for bulk pricing?
Yes. A handover of 500 or more debts qualifies for the bulk fee, whatever the size of the business.
Is anything charged on top of the success fee?
No. There is no setup fee, no monthly fee and no separate charge for contact checks or reminders. The client pays only the success fee on money actually recovered, plus VAT.